Our Privacy Policy

Systar Pty Ltd respects and values privacy and protects the personal information of others, including clients, personnel, suppliers, contractors and visitors to our website. This privacy policy outlines how we collect, use, disclose, store and manage your personal information and comply with our obligations under the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles (APPs).

Ways We May Collect Your Information

The main purposes for which we collect personal information are:

  • where it is necessary for us to provide our services

  • to maintain contact with clients

  • to keep clients and contacts informed of the services we offer and of current developments

  • to notify clients and contacts of services, updates and events

  • for recruitment and employment

  • for administration and management purposes

  • to provide you with information about other services we offer that may be relevant to you.

Generally, this information is sought from you directly and with your consent. If we were ever required to collect personal information from a third party, we would obtain your explicit consent. In such a case we will take reasonable steps to make you aware of the information provided to us by a third party. We don’t guarantee website links or policy of authorised third parties.

We may collect personal information about you from your use of our websites and information you provide to us through signatures and by registering to receive information from us.

What We May Collect

The type of personal information we ordinarily collect includes your name, business contact details, email, job title and interests. Where relevant, we may ask you for other information. In particular, in order to perform our services, it may be necessary for us to date of birth, roles and position and employment dates as well as our platform logons details.

We do not collect sensitive information such as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, memberships of a trade union or other professional body, criminal record or health information. If it ever becomes necessary, we will obtain your explicit consent to collect and use such information.

How It May Be Used

We only use your personal information to perform professional services, respond to your requests or to provide you with further information about us. That is:

  • for the primary purpose for which it was obtained

  • for a secondary purpose only if it is related to the primary purpose

  • with your consent, or

  • as required or authorised by law.

We will never sell, distribute or share your information without your written consent.

We may use your information to market our services, including by email. You will always have the option to opt out by unsubscribing or emailing the contact information that will always be included in such communications.

Management of your Personal Information

Your personal information will be stored in a manner that reasonably protects it from misuse, interference, loss, unauthorised access, modification or disclosure.

Most of the Personal Information is or will be stored in client files and kept by us for a minimum of seven years. When it is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or de-identify your Personal Information.

We take all reasonable steps to make sure your Personal Information is up to date, accurate and complete. You may access your Personal Information to update and/or correct it by contacting us in writing.

Policy Updates

This Policy is updated from time to time as presented on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us and an iSystain Representative will be assigned to manage your query or complaint.